We collect information that you provide directly to us. For example, we collect information when you participate in any interactive functions of our services, fill out a form, request customer support, or otherwise contact us.
The types of information we collect include:
- Contact Form
The information we collect from the contact form includes your name, email address and other contact or identification information that you choose to provide to us in your message and we use to contact you.
- Newsletter Subscription
The information we collect from the newsletter form includes your name and email address so we can contact you for new articles and tips.
- Send Email
In case you send us an email directly (ie not through the contact form) the information we collect includes your email address, your name and what information you indicate in your message. This data is used for your convenience in our current and future communication.
- Anonymous Data / Third Party Services
We use third party services to collect anonymous data from each visitor of the Website in order to monitor our traffic and improve our services. Such services are Google Analytics, Google Ads and Facebook Analytics & Remarketing.
For example, these services collect information such as web requests, data sent in response to these requests, the Internet Protocol (IP) address, browser type, browser language, and conversion information.
Cookies are small data files that are stored on your hard drive or in the memory of your device and help us to improve your services and experience, to see which areas and features of our services are popular and count visits. Cookies do not cause harm to your device and you can edit and delete them as you wish. Third party services use various technologies for the collection of anonymous data which may include sending cookies to your computer.
We can also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that can be used in our services or emails to track measurement visits or understand the use and effectiveness of the campaign.
We use your personal information only to provide you with the Visual Row services or to contact you about the Site or the Services.
We use industry-standard techniques to protect against unauthorized access to the data we store for you, including personal information.
We do not share personal information that you provide to us without your consent, unless:
- It is necessary in order to to execute your own request
- We believe that it is necessary to impose our legal agreements or something that is legally required
- We believe that it is necessary to detect, prevent or address fraud, security or technical issues.
We do not share your personal information with third parties. Concentrated, anonymous data is periodically transmitted to third party services (as mentioned in "Data Collection" to help us improve the Website and the service.
We also use social networking buttons provided by services such as Facebook, Twitter and Pinterest. Use of these third party services is entirely optional. We are not responsible for the privacy policies and / or practices of these third party services and you are responsible for reading and understanding the privacy policies of third party services. You can read more about the privacy policies of these services here:
Data Retention period
The data you provide to us, as described in the "Data Collection" section, we retain forever or for as long as we decide to maintain the current database.
This is done to improve the speed and immediacy of our communication with you, to understand how our website is used and to optimize the security and quality of the services we offer.
Request for exemption, Communication preferences
You can contact us and delete your personal data through the information you will find on our contact page. The deletion will be done upon your request and within a reasonable period of time (2-3 weeks).
If you do not wish to receive cookies, you may modify your web browser settings to alert you when cookies are sent, to disable all or some of the cookies used by the Website, or to delete cookies that have already been installed on your computer.
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=el
- Internet Explorer: http://windows.microsoft.com/el-gr/windows7/block-enable-or-allow-cookies
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- Safari: http://support.apple.com/kb/ph5042
For web browsers from other manufacturers, please refer to their official documentation.
We take reasonable steps to protect personal identification information from loss, misuse and unauthorized access, disclosure, modification or destruction. These measures include the use of a security certificate (SSL) with 2048Bit RSA encryption at any point on our page. However, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, emails sent to or from websites may not be secure.